Technical assistance – Field service

OSAI cnc guarantees rapid and effective interventions within 24 working hours thanks to numerous technicians located throughout the territory.
This means both reduced downtime and reduced costs for maintenance personnel and spare parts.

The centralized call centre provides the customer with a highly competent technical interface that is able to diagnose the defect and arrange courier shipment of the spare part(s), in the shortest possible time, to the technician assigned for the intervention.